Manager, Pet Insurance Partnership

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Full-time, $150-160K excl. superannuation.

Office located in Canberra, ACT; ACT or NSW candidate preferred.

An exciting opportunity exists for a Manager to lead the Pet Insurance Partnership to join the team at Australia’s most trusted animal welfare charity.

Work for one of Australia’s most recognised and trusted charities
Lead strategic partnership initiatives that support animal welfare and responsible pet ownership
Collaborative, supportive, and purpose-driven team environment

About Us

RSPCA Australia is Australia’s leading animal welfare organisation and one of the nation’s most recognised and trusted organisations. We exist for animals to live better lives. With a rich history spanning over more than 150 years, the RSPCA continues to be at the forefront of animal care and protection, advocacy and education, across the nation. RSPCA Australia, the federation’s national body, is a leading source of animal welfare science, and works with governments and industries to progress animal welfare across a range of issues.

About the Role

The Manager, Pet Insurance Partnership is responsible for managing the strategic relationship with our insurance partner across Australia, to support the RSPCA mission. This role drives growth, innovation, and operational excellence in the partnership, and ensures that contractual obligations are met, partnership goals are achieved, and the relationship delivers value to RSPCA in Australia, its stakeholders, and the broader community of pet owners.

Key Responsibilities

Support the growth and sustainability of the insurance partnership.
Facilitate collaborative marketing execution with RSPCA member Societies, insurance partner and external agencies.
Serve as the primary point of contact for insurance partner, and on contractual matters with legal advisors, and internal teams, ensuring high levels of engagement and satisfaction.
Build and maintain strong, senior-level collaborative relationships with key stakeholders.
Ensure that brand and marketing strategies align with RSPCA brand identity, guidelines and values.
Oversee the development and integration of the RSPCA Pet Insurance product suite, leveraging internal subject matter experts for continuous improvement.
Drive growth initiatives through RSPCA member Societies, retail channels, and digital platforms.
Oversee the implementation and delivery of the partnership, ensuring compliance with regulatory and contractual obligations.
Monitor and report on partnership performance, against contractual obligations and KPIs, using data-driven insights to inform decision-making.
Identify and mitigate contractual risks proactively
Manage internal governance framework and provide regular updates to different stakeholder groups on product performance and strategic initiatives.
Collaborate with internal teams (e.g., marketing, finance, legal) to support partnership execution and innovation.
Represent the RSPCA Pet Insurance within the federation and in external forums

About You

We’re looking for someone who has:

Tertiary qualifications in business, finance, contact law or a related field.
Proven experience in managing strategic partnerships and contract management, preferably within the insurance or financial services sector.
Strong commercial acumen and negotiation skills.
Marketing leadership in consumer products or financial services, preferably in insurance, retail, or pet-related sectors.
Excellent relationship management and stakeholder engagement capabilities within complex structures.
Demonstrated leadership experience, including team development and performance management.
Experience in governance and board-level reporting.
Exceptional communication and presentation skills.
Ability to work independently and collaboratively in a fast-paced environment.
Alignment with RSPCA values and mission.

Why Join Us?

Join a values-driven team that’s supportive, purpose-led, and passionate.
Highly flexible work options and beneficial salary packaging.
Make a real impact for animals and the community.

Ready to make a difference?

Apply now with your CV and a cover letter outlining why you're the right fit for the role. Applications must be submitted to [email protected] with “Manager, Pet Insurance Partnership” in the subject line.

If you have any specific questions, please send an email to [email protected].

Applications close Friday 24 October 2025.

Applications will be assessed as they are received, and the job could close at any time - so if you’re interested in this role, please don’t delay and do apply as soon as possible.

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Manager, Pet Insurance Partnership

About Us

About the Role

Key Responsibilities

About You

Why Join Us?

Ready to make a difference?

Stay informed on big issues and how you can help improve animal welfare across Australia.