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How we investigate

Report Online

1300 CRUELTY (1300 278 358)

How we investigate

Report Online

1300 720 386

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1300 ANIMAL (1300 264 625)

How we investigate

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1300 4 RSPCA (1300 477 722)

How we investigate

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How we investigate

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03 9224 2222

How we investigate

Report Online

1300 CRUELTY (1300 278 3589)

How we investigate

Report Online

How we investigate

1. Case reported

An individual contacts the RSPCA by phone, the internet or by attending one of the RSPCA's facilities

2. Contact details

Contact details are taken from the person making the report. These details are confidential and are not provided to the nominated person of interest.

3. Dispatch inspector

The report is assessed and dispatched to an Inspector via a database and vehicle communication system as appropriate. The Inspectorate may contact the reporter for further information.

4. Attend premises

An RSPCA Inspector will attend the nominated location. They have the power to enter the premises and inspect animals without the presence or knowledge of the occupant. They will view the animals in question and will attempt to speak to the occupant regarding the condition of the animals, their environment or the report generally.

5. Take action

All reports are actioned. The action taken depends on whether offences are determined under the legislation. The Inspector will do one of the following: give advice, issue instructions to rectify a matter, issue an on the spot fine, or commence a prosecution (which may involve the seizure of animals). Inspecotrs will revisit to check if instructions have been complied with.

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